Frequently Asked Questions
PAYMENT OPTIONS & THE BLAIR VIP CREDIT CARD
Q. What payment methods does Blair accept?
A. We accept these major credit cards: VISA, MasterCard, American Express and Discover. Or you may use the Blair VIP Credit Card, the VIP Credit Card from any of our sister companies on this website, or the Haband Credit Card for more shopping convenience and benefits. Click here for details about the Blair VIP Credit Card.
Q. Can I still use my classic Blair Credit Card?
A. Absolutely! Your classic Blair Credit Card is now considered a Blair VIP Credit Card, so you enjoy the same great shopping convenience and benefits, plus now you earn rewards.
Q. How do I apply for a Blair VIP Credit Card Account?
A. Your options are:
- Shop Blair.com now and apply right at checkout.
- Call 1-866-746-7220 to apply by phone or have an application mailed to you.
Comenity Capital Bank
P.O. Box 183003
Columbus, OH 43218-3003
Q. Who is Comenity Capital Bank?
A. This is the financial institution that issues the Blair VIP Credit Card. Comenity Capital Bank and Blair have partnered to bring you the benefits and service you deserve, and make shopping Blair even easier on you and your budget.
Q. Why do you need my social security number and date of birth?
A. Your social security number and date of birth are obtained so Comenity Capital Bank may verify your identity and to receive information from the credit bureau.
Q. Do I need to complete all the information requested on the application?
A. While Comenity Capital Bank can process your application without all of the requested data, the omission of information could delay the application process and could affect the decision regarding your application.
Q. What is an "Authorized Buyer"?
A. Authorized buyers are individuals who are allowed to make purchases on your account, but are not responsible for payment of those purchases. You, as the primary account holder, will be responsible for payment on all the purchases on this account.
Q. How do I know if my application has been approved?
A. When you apply online, in most cases, you will see instantly if you’ve been approved and what your credit limit is. If you are not immediately approved online, you will see a message explaining the application is under further review and that you will be contacted by mail within approximately ten (10) business days. When you apply by phone or mail, you’ll receive your new card in the mail within 2 weeks if you are approved. If you are not immediately approved, you will be notified by mail within approximately ten (10) business days.
Q. Is it safe to apply online for a credit card?
A. We, Blair, have taken measures to ensure the security of all transactions involving personal information. We require a "secure session" using Secure Socket Layer (SSL) encryption technology for all such transactions. During a secure session, data passed back and forth between your computer and our system is encrypted to prevent a third party from intercepting it. If you would like additional information on Web Security, please refer to our security page.
Q. Can I apply for a credit card if I do not have a US address?
A. You must have a permanent U.S. residence to apply. Please note, we cannot accept applications with a P.O. box address.
Q. What information can I see about my Blair VIP Credit Card Account online?
A. As a Blair VIP Credit Card customer, you may click here to access your account. When you choose to access your account information, you’ll be taken to the website operated by Comenity Capital Bank, the credit card issuer. (Since it isn’t operated by Blair, it will require a separate login.) You will be able to check your current account status, including: credit limit, balance, available credit, minimum payment amount and due date, past due amount, last payment amount and date posted, list of your authorized buyers and detailed statement history. You may also pay your Blair VIP Credit Card Account bill online.
Q. Will I be able to make changes to my account online?
A. Once you log into your Blair VIP Credit Card Account and have secured access to your information, you will be able to: make changes to your personal information, add authorized buyers to your account or request a credit limit increase.
Q. When will my online payment to Comenity Capital Bank be withdrawn from my bank account?
A. It may take up to two business days to complete your online payment. A successful online payment will cause a debit on your checking account and a payment on your Blair VIP Credit Card Account in the time specified when you submitted your payment.
Q. Can I schedule when I want my online payment to be withdrawn?
A. No. Comenity Capital Bank does not currently offer the ability to schedule when a payment can be withdrawn. Once a payment is keyed on Comenity Capital Bank’s system, it will be withdrawn from your checking account within two business days.
Q. Is there a fee to make online payments?
A. No. There is currently no fee associated with using Comenity Capital Bank’s online payment feature.
Q. Can you send me an email reminder of when my payment is due?
A. If you access your account online at comenity.net/blair and have provided your email address to Comenity Capital Bank, you will receive an email reminder when your statement is ready to view. The email will contain a link that allows you to securely click through and sign into your Blair VIP Credit Card Account Center to view your statement, payment due date, and make payments.
Q. Can I set up my account to have automatic payments made each month?
A. Currently, Comenity Capital Bank does not offer the ability to schedule regular online payments to be withdrawn from your checking account on a monthly basis.
Q. What is the Comenity Capital Bank Credit Card Agreement?
A. The Comenity Capital Bank Credit Card Agreement is your agreement with the Blair VIP Credit Card issuer, Comenity Capital Bank.
Q. What is contained within the Comenity Capital Bank Credit Card Agreement?
A. The Comenity Capital Bank Credit Card Agreement covers the use of your credit card account. It explains topics such as: Minimum Payment, What to do if your Card is lost or stolen, Credit Limit, Finance Charges, Other Fees and Charges, Arbitration, Billing Rights and many others. Please refer to your Comenity Capital Bank Credit Card Agreement for more information.
Q. What are the Terms and Conditions of my Blair VIP Credit Card account?
A. Click here to see the Blair VIP Credit Card Terms and Conditions, Credit Card Agreement, or the Customer Privacy Statement. Items covered are: Annual Percentage Rate (APR), Other APRs, Variable Rate Information, Grace Period, Methods of Computing your Balance for Purchases, Annual Fees, Minimum Finance Charge, and Late Payment Fees.
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