Frequently Asked Questions
PLACING AN ORDER
Q. Do I have to register to place an order?
A. No, you can browse and order without registering. Registration is offered only as a convenience to you. Once you register, we store your billing, shipping and payment information (if you choose) securely for future use. That way, you won’t have to enter your information every time you order. Click here to register.
Q. How do I order catalog items online?
A. It’s easy! Simply type the item number that’s listed in the catalog into our keyword/item # search box, located in the upper right corner of most of our pages on our site. This will take you to the product that you are interested in. Then simply choose the style, color, quantity or any other necessary ordering information and add the product to your shopping cart.
Q. How do I find the item I want?
A. Use our keyword/item # search, located in the upper right corner of most of the pages on our site. Just type in the word of the item you’re looking for. Or browse our site by clicking on any section in the top blue bar (Women’s, Men’s, For the Home, Jewelry, Clearance). Then pick a category from the list in the left column.
Q. What is my Promotion Code?
A. Your Promotion Code is the offer code listed right along with any special offer in a printed advertisement. Some online offers will also list a Promotion Code. And while you do not need a Promotion Code to shop Blair.com, you must enter one to receive any special offers or savings. (Please note that if you shop Blair.com through an email, you will enjoy your special offer automatically. No need to enter a promotion code.)
Q. How do I get an item monogrammed or personalized?
A. We offer these options on select items. If it is available, you’ll see the monogram or personalization information right with the order information on the item. Please note that if you choose to have an item monogrammed or personalized, it will add 2-3 extra days to your expected delivery time.
Q. Can I have my items gift-wrapped?
A. We offer gift packaging on select items for a cost of $5.99 per item. If it is available, you'll have the option in checkout to "Add Gift Box". Simply click that link and select the items you'd like to have gift packaged. We will also include upon request a gift card with your personal message.
Q. Is ordering online safe?
A. Yes. We’ve made sure our online transactions are safe and secure, so you can shop with confidence. We work with industry leader VeriSign™ to maintain the highest security standards. Our site is also tested and certified secure by McAfee® Security. For more about secure ordering at Blair.com, see Security Information.
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