Frequently Asked Questions
Q. What are the benefits of registering at Blair.com?
A. Registering at Blair.com is quick and easy, and provides many benefits. As a registered shopper, you can store your billing, shipping and credit card information. (Although, you don't have to store any credit card information.) You will also be provided with an address book for home and work addresses, as well as addresses of anyone you send gifts to. Click here to register now.
Q. Why do I need to create a password when I register?
A. Once you have registered with Blair.com, you will need to enter your password every time you log in to access your personal information. This is necessary to protect your privacy, so that any information you save is safe. Please remember that your password is case sensitive.
Q. What if I forget my password?
A. No problem. If you forget your password, click the "Forgot your password?" link right on the log-in screen, or click here. You'll then be asked to enter your email address so that we can email you your password. Please remember that your password is case sensitive. If you have credit card information stored in your account, we will delete it for your safety when we send you your password.
Q. Is the information I store in My Account safe?
A. This is a VeriSign Secure Site. The sign of trust on the Internet. Click here for detailed information.
Q. What if I move or have a new credit card? Can I change my account information?
A. Changing your account information is as easy as logging in and clicking on "My Account". You may always change your email address, password, billing and shipping addresses, as well as any preferred payment information you store. Click here to access your account now.
Q. How do I use my address book?
A. Your address book stores shipping addresses for any orders you place at Blair.com. When you're in the process of checking out, your stored addresses will all be listed so you can easily choose which you'd like to ship to.
Q. Can I check the status of my Blair Credit Card Account online?
A. As a Blair Credit Card customer, you may click here to access your account. When you choose to access your Blair Credit Card Account information, you'll be taken to the website operated by Comenity Capital Bank, our credit card issuer. (For added security, that site requires a separate login.) You will be able to check: current account status, credit limit, balance, available credit, minimum payment amount and due date, past due amount, last payment amount and date posted, list of your authorized buyers, detailed statement history. You may also pay your Blair Credit Card Account bill online.
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